Spa
Treatment Timing
You will be asked to arrive 10 minutes before your treatment time. We will be running on time, where possible.
If you are not able to arrive on time, we ask that you contact us.
Time will be allowed after each appointment for sanitisation of the treatment room, manicure stations, pedicure thrones and common areas of the Spa.
You will be offered a chance to discuss and purchase any recommended products on the day.
Please note, the treatment length specified includes collection from and to the waiting area, a consultation, undress/redress (where applicable) and 'hands-on' treatment time, e.g.:
30-minute slot = 20 minutes of hands-on treatment time
45-minute slot = 35 minutes of hands-on treatment time
60-minute slot = 50 minutes of hands-on treatment time
What if I'm late?
Arriving late will mean that your treatment time is shortened, this applies to holistic treatments only, such as massage and facial.
Beauty Treatments would require the full allotted time and therefore if you arrive late, we will not be able to accommodate this, these are treatments such as nails and waxing.
Your treatment will end on time, so the next guest will not be delayed. The full value of your treatment will be charged. Please leave ample travel time to get to the location.
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