Medical Conditions, Allergies and Contraindications

A Spa health medical questionnaire MUST be completed prior to your arrival. This will be emailed to you 72 hours before you are due to attend. It is essential that we have information regarding your current state of health, which may affect your ability to attend venues or treatment choice.

If you have had or are currently suffering from any of the medical conditions below, we strongly advise you to seek medical advice from your GP prior to your appointment.

• Cancer

• Heart Condition

• High or low blood pressure

• Epilepsy

• Diabetes

• Thrombosis

• Kidney condition

• Liver condition

• Severe Allergies (Nuts, shellfish)

• Thyroid condition

We would also strongly advise guests who have had surgery within the last 6 months, have concerns regarding allergies, have had chemotherapy or radiation therapy, have had a stroke or any of the conditions listed above, to contact our Spa Customer Service Department via our Online Enquiry Form.

Pregnancy - We're happy to confirm that many of our treatments, including a number of select facials, manicures and pedicures are safe during pregnancy. Some products used in treatments may be adapted to allow us to accommodate these treatments. However we do recommend avoiding these treatments during the first trimester. Additionally, we advise against using our hot facilities such as saunas, steam rooms and hot tubs. If you are pregnant can you please make us aware via our online form to ensure there are no issues during your visit.

For expectant mothers, we also have therapists qualified to perform the ELEMIS Peaceful Pregnancy Massage at a number of our locations. This specialised massage is suitable for guests who are past their first trimester and you can find more information here. You can also add this massage as an upgrade to an existing booking, subject to availability and your current booking details.

All Spa bookings made are subject to change, based on the information given on the Health & Medical Form being assessed prior to your appointment.

If you or your guest are undergoing treatment for cancer or other conditions please let us know prior to your appointment date - a number of our therapists are trained in 'B-Well/The Power of Touch (TPOT)/Wellness for Cancer' so that they can perform treatments on clients in this situation.

All treatments booked and "hands-on" time are subject to medical status. We reserve the right to refuse treatments if we feel it is not in the best interest of the client, especially if there has been surgery within the last 3-6 months. We will endeavour to offer an alternative treatment to the client if any risk is presented by the medical consultation feedback.