FAQs > Health Club FAQs > Freezing your Membership

Health Club

Freezing your Membership

Can I freeze my membership? 

You can freeze your membership by visiting your member portal here and select Manage Account. We allow memberships to be frozen for between 1 and 6 months at a charge of £10.00 per month.  All freeze requests should be made no later than 20th of the month to take effect from the 1st of the following month. If you are within a minimum term contract or prepaid agreement, your membership will be extended by the period of the freeze.

Can I cancel my membership whilst on freeze?

Memberships cannot be cancelled whilst frozen (notice must be served at your usual monthly rate).

I want to end my freeze early? 

Please contact your local Health Club team in order to discuss the removal of the freeze on your membership.

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