Hotel
Cancellation / Amendment
The full terms and conditions for your overnight stay at our Hotels can be found here: T+C's
Spa Breaks operate under separate terms and conditions.
Bannatyne Spa operates a 7 day amendment policy to any Spa Break booking.
This means that up to 7 days prior to the commencement of your experience, you can amend a booking for an administration fee of £25.00. In order to arrange this, please contact us using the Online Enquiry Form.
Within 7 days, you cannot amend your booking.
All payments are strictly non-refundable, subject to the terms and conditions agreed at the point of purchase.
Your purchase is valid for a period of 12 months from the date of purchase, allowing the opportunity to rebook and attend within its validity period.
Please check the individual terms and conditions of any promotional purchase.
To check the date of validity for any Bannatyne voucher please click here. For third party vouchers, please check individual vouchers for validity dates.
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